Here is the video summary: "A major concern for managers today is employee motivation. What can you really do to improve motivation? Maslow’s Hierarchy of Needs Theory is an effective tool that you can use to improve employee motivation. Watch this video to learn more about how to use this practical tool." Remember, as an employee and an employer, you may find yourself needing to motivate someone.

This second video is about a particular store and how their corporate culture strives for the best customer experience:

After reading about Maslow's Hierarchy of Needs and watching both videos, see if you can answer these questions:

Contrast the way these workers seem to feel at Wegmans with the statement made in this section of your text that “supermarkets are generally not considered the best places to work”. Is it apparent from this video why Wegmans has earned a place on Fortune’s “Best Company to Work For” every year since the list started?
What about the shopping experience at the place where you buy your groceries, assuming it’s not Wegmans, is there something they could learn from the Wegmans team that would improve your overall opinion?

As always, let me know if you have any issues or questions.

Ms. Hicks